Injured Workers Need More Than Empathy

A kind word and a willing ear are important elements in any return-to-work program; however, for maximum benefit they need to be coupled with one of several protocols that have proven effective: work rehabilitation, work conditioning, work hardening or transitional work programs.

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Maintaining a Safety Culture Is a Win-win Proposition

We have three responsibilities as a workers’ compensation insurer.  One is to cover the lost wages and medical costs when an employee suffers a workplace accident.  Just as important, our second task is to help make our clients’ workplace as safe as possible.  Third, we need to assist injured workers in their efforts to return to work as quickly as possible.  We become more effective in these tasks if a client has, or can create a strong safety culture in which every employee and their outside contractors takes an active part. 

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What Constitutes a Shock Loss?

In the workers’ compensation arena, shock losses often present a contentious, agonizing dilemma for an insurance company, the insurance agent and ultimately, the policyholder.  The problem rests not with whether or not the loss is paid but the consequences afterward.  Let me explain.

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A Brief Barbecue Primer

Barbecue (also barbeque or BBQ) has its roots in rural America, but continues to grow as a casual dining concept in restaurants, bars and taverns in both the cities and suburbs. While previous PN Hospitality articles have reviewed essential subjects like liquor liability and assault & battery coverage, we’re guessing no discussion will generate as much “heat” as this one about barbecue. True aficionados are passionate about their meats, their sauces, and their distinct styles, and they have strong opinions about the merits of one over the other.  

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Home Healthcare May Be An Attractive Market For Insurance Agents – If They Don’t Dabble

Posted by Paul Halter on January 4, 2017 | 0 Comments | Workers Compensation, Home Healthcare

Part 2 - Part 1 of this two-part series on home healthcare discussed the challenges facing firms in the home health care market.  Because the market is growing so rapidly (5% annually), insurance agents see an opportunity to expand their books of business.  I’m not one to discourage any agent from tapping a market; however, as a senior executive experienced in this market, I offer words of caution: don’t dabble in the home healthcare market without taking the time and effort to fully understand and address its unique challenges.

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The Best Gift is a Safe and Happy Holiday Season

The holidays can be a fun, yet stressful time. People tend to eat and drink more than they should, and might engage in forced frivolity that pushes the boundaries of common sense. Just about everyone can remember a friend, neighbor, or co-worker doing something they regretted at a party this time of year.

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Home Healthcare Is Not A Business For The Faint Of Heart

Posted by Paul Halter on December 1, 2016 | 0 Comments | Workers Compensation, Home Healthcare

Part 1 - Home healthcare is attracting the attention of entrepreneurs looking for a growth industry and insurance agents looking for a new market niche. This critical segment of the healthcare industry, however, presents a dangerous minefield for the uninitiated. This article is part of a two-part series on home healthcare – this article discusses, the challenges facing those already in the industry or those interested in starting a home health care business. Part 2 will address the huge challenges facing insurance agents who already serve or want to serve this market.

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The Changing Face of Today’s Hospitality Market


In the not so distant past, fine dining was the predominant hospitality concept. The experience was decidedly more formal and dressing up was expected. Who can forget the self-conscious patron obliged to wear one of the ill-fitting house sportcoats?

Obviously, things are much different now. Society has gotten more casual. Just think of the informality that’s become acceptable at church, the office, and with public officials. The fine dining segment has become less prevalent and casual dining has grown to be the preferred hospitality option. As the restaurant, bar and tavern (RBT) market has evolved, today’s operators have adapted to their customer’s changing expectations.

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Workers' Compensation: Getting The Best Bang For The Buck

The one question all of our clients ask us at one time or another is this: “How can I be sure I pay the lowest possible premium and still receive the maximum amount of coverage?”  It’s a fair question and in the case of workers’ compensation insurance, it’s harder but not impossible to answer.

Every job is assigned a class code to differentiate between the various job duties or "scope of work performed" by employees.  Accident frequency, severity and other data support a particular rate (charge per $100 of remuneration) for that class.  On the surface, workers’ compensation rates can seem simple and straightforward, however, looks can be deceiving.   In fact, workers’ compensation rates are based on a variety of factors within a particular class code.  Determining the right rate also involves more than just totaling the number of employees and the payroll associated with the work.

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Workers’ Compensation And The Assigned Risk Pool: Make Sure You Are There For The Right Reason


When it comes to workers’ compensation insurance, do all the businesses placed in the assigned risk pool really deserve to be there?  The short answer is “No”. 

As most business owners know, obtaining a competitive workers’ compensation insurance policy can be challenging, particularly for new businesses, businesses that have poor claim experience or those that use an insurance broker with limited insurance company appointments.  Most states have established workers’ compensation “pools” so that businesses with poor claim experience can obtain coverage while they work on improving workplace safety and reducing the number of accidents.   Many companies, however, find their way to the pool for other reasons that have little to do with safety.

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Patriot Underwriters Blog

Patriot Underwriters, Inc. (PUI) is a national program administrator. We develop innovative solutions that help our clients contain costs and minimize risk through customized insurance products and services.

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